These are the most frequently asked questions that we have listed here for you.

Why doesn't my license work immediately?
CLIX Distri sells pre-owned licenses. This means that we sell licenses that were activated earlier, but are no longer active due to hardware replacement. These licenses are then reactivated. Now it is possible that the reactivation failed. Approximately 90% of the licenses still work through re-activation via the telephone (Tel: 036-2100400).
 
We give you a 100% license guarantee. We guarantee that if you buy a license from us, you will receive an optimally working license from us.
What is a pre-owned key?

It is a key / license that has previously activated a software package. For example on a laptop. When this software is replaced or when the laptop is replaced, the installed software is no longer used. The license can therefore be applied again.

Why do I get a Microsoft Piracy Warning?

Because not all pre-owned keys are reactivated correctly, it is possible that you will receive the standard warning for software piracy upon activation of your Microsoft product.

Why did reactivating not work the first time?

Microsoft only wants to sell the very latest products, according to their own conditions. Reactivating used keys therefore has no priority.

What is license guarantee?

We guarantee you a license that works optimally. In the meantime, you can always download a fully working (trial) version of the software product of your choice. Contact our customerservice for a download link.

How can you be so cheap?

Microsoft’s fixed sales channel is tied to fixed sales prices. That is the price agreement that Microsoft makes that is therefore much higher. We are independent of Microsoft, which means we can implement a flexible pricing policy.

What kind of support do you offer?

You can always contact us via email, chat or by telephone. Our support staff is happy to handle your question during office hours.

Since we have the license guarantee as the starting point of our business operations, you will always be helped with a working license. If you contact us, we will ask you about the procedure followed or to send screenshots.