These are the most frequently asked questions that we have listed here for you.
It is a key / license that has previously activated a software package. For example on a laptop. When this software is replaced or when the laptop is replaced, the installed software is no longer used. The license can therefore be applied again.
Because not all pre-owned keys are reactivated correctly, it is possible that you will receive the standard warning for software piracy upon activation of your Microsoft product.
Microsoft only wants to sell the very latest products, according to their own conditions. Reactivating used keys therefore has no priority.
We guarantee you a license that works optimally. In the meantime, you can always download a fully working (trial) version of the software product of your choice. Contact our customerservice for a download link.
Microsoft’s fixed sales channel is tied to fixed sales prices. That is the price agreement that Microsoft makes that is therefore much higher. We are independent of Microsoft, which means we can implement a flexible pricing policy.
You can always contact us via email, chat or by telephone. Our support staff is happy to handle your question during office hours.
Since we have the license guarantee as the starting point of our business operations, you will always be helped with a working license. If you contact us, we will ask you about the procedure followed or to send screenshots.